NorthPoint
Executive Overview
All Systems Operational
Active Initiatives
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Risk Posture
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IT Spend
$1.6M
~1% of revenue · FY2025

Personnel
$560K
SaaS / Licensing
$404K
Hardware
$252K

% of Revenue — vs Industry
NACS (actual)
1.0%
HIMSS SNF
2.0–3.5%
Advisory Board
2.5–4.0%
Deloitte
3.0–5.0%
Avg benchmark: 2.5–4.2% · Sources →
Infrastructure
99.9%
uptime · 30-day avg

EHR / PointClickCare
ISP / Connectivity
VPN / Remote Access
Backup / DR

Tech : Facility Ratio
Calculated as total facilities ÷ field technicians. Excludes clinical systems specialist and DBA roles. NACS: 12 ÷ 3 = 4.0. Benchmark: HIMSS SNF IT Staffing Survey 2023. Lower is better. Full methodology →
NACS
4.0
SNF benchmark
2.0
12 facilities · 3 field techs · lower is better
Operational Risks
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Tools
IT Team
AT
Anthony Trujillo
IT Director — South
Strategy Vendors Budget
GD
Geremia Doan
IT Director — North
Infrastructure Security North Facilities
TJ
Tom Jarrell
Network Administrator
Networking Connectivity Hardware
RP
Rogi Poblete
Clinical Project Specialist
EHR PointClickCare Clinical Workflow
FF
Francis Ferma
IT Technician
End-User Support Field Ops Help Desk
JA
Jon Andrews
Database Administrator
Data Integrity SQL Reporting